Many of our phone lines rely upon the commitment and generosity of volunteers in the King County region. Based in Seattle, WA, our organization provides those in need with emotional connection, crisis intervention, peer support, and more.

All of our volunteers participate in an immersive training program, after which they field phone calls in our Seattle office with oversight and guidance from our staff. We do not have any remote volunteering opportunities available at this time.

We hope that you consider joining our force of nearly 300 volunteers! Below you can find more information on our current opportunities, as well as online applications. You can expect a response back within a week.

Volunteer Options

24-Hour Crisis Line

Volunteers on our crisis lines receive an intensive training in active listening, emotional de-escalation, crisis intervention, and suicide intervention. After completing the training, crisis line volunteers take on a weekly shift between the hours of 8AM and 12AM.

WA Warm Line

The Washington Warm Line provides peer support, meaning that all volunteers for the Warm Line have lived experience with emotional and behavioral health issues. Warm Line volunteers undergo an intensive training in active listening, emotional support, and the core tenets of peer support and recovery.

Teen Link

Teen Link provides peer emotional support to teens throughout the state of Washington via phone, chat and text. Teen Link has opportunities for both teens and adults to involve themselves in providing direct support for struggling youth over our phone line or by engaging in outreach efforts to raise awareness around youth mental health.

Support After Suicide

Washington Support After Suicide provides mentorship, care packages and support groups to people who have lost a loved one to suicide. Volunteer grief companion peers have suffered a similar loss, turning pain into purpose through their compassionate support of other suicide loss survivors. They offer connection, understanding and companionship to program participants.

Crisis Connections is state licensed by DSHS/DBHR as a crisis telephone service provider and as a certified chemical dependency treatment service—crisis intervention. We are also nationally accredited by International Council for Helplines and Inform USA. As one of the oldest crisis lines in the nation, we continue to be committed to providing excellent service to all who contact us.

Community Support opportunities

Hotline Volunteer